Texas Best Softwash ("we," "us," "our") respects your privacy. This policy explains how we collect, use, and protect your information when you use our services or communicate with us, including by SMS/text message.
We collect information you provide directly to us when requesting or scheduling service: your name, phone number, email address, service address, and billing information.
We use your information to:
Schedule and perform services you request
Send service-related text messages, including appointment confirmations, arrival notifications, job completion updates, invoices, and review requests
Process payments and respond to your questions
By providing your phone number when booking service, you consent to receive service-related text messages from Texas Best Softwash. Message frequency varies by service activity. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or obtained by, any third parties.
We do not sell your personal information. We share it only with service providers who help us operate our business (such as payment processors and scheduling software), and only as needed to serve you.
We take reasonable measures to protect your information and retain it only as long as needed to provide services and meet legal obligations.
Questions about this policy? Contact us at:
Texas Best Softwash — Dean Mize — Dean@texasbestwash.com